How can you operate a plant without knowing how your products are sold? Apparently this happens more often than you would think. I walked into a plant once that was shut down by the company operating the liquids pipeline. They forced the plant to shut down due to high ethane content in a propane plus product.
I started collecting information; personnel, including the plant engineer, believed their plant chromatograph was out of calibration. They then went on to explain that they fed a line along with several other plants which may have been diluting their product. The other plants went down for one reason or another, and it was at that point that the pipeline company saw the high ethane product coming from the only plant putting liquids into the line. They believed that this was the direct cause of their plant shut down.
It boggled my mind. I asked them how the pipeline company would have adjusted their payments according to the actual composition of their liquid product. They thought the company may have been copied on their daily report which indicated the composition of the liquid product for that day. I think most companies live less by “trust” and more by “trust but verify”!
Sure enough the pipeline representative confirmed to me they had a continuous sampler on their meter station at the plant outlet. The sample was pulled every 7 days and analyzed for composition. This was the basis for their payments to the plant. This was also the basis for shutting down the plant when one 7 day sample contained too much ethane.
No one in the plant knew how their plant made money. This included the plant engineer.